Client support for COVID-19

Return-to-office update: Welcoming clients back to the office by appointment only

We are happy to announce that we have re-opened offices by appointment only. To help prevent the spread of Covid-19, we have implemented safety protocols to ensure everyone’s health and well-being.

As the Covid-19 environment remains unpredictable and conditions vary by location, your consultant will confirm meeting protocols for your location.

If you are interested in booking an appointment, please reach out to your IG consultant.

COVID-19 Client Resources

Small Business Owner support

COVID-19 has changed the way that we live, the way that we work, and the way that we consume goods and services from small businesses. To help guide you through this turbulent time, this page contains links to webinars and resources to support you as a business owner.

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Infographic: COVID-19 Economic Relief and How to Apply (PDF)

This infographic provides a complete summary of the Federal Government’s Tax Relief and Economic Measures for Individuals and Businesses. It includes a variety of links to more information and how to apply.

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Special Report: Government Tax Relief and Other Measures

This Special Report highlights the key Federal Government announcements, as well as IG Wealth Management mortgage and banking measures that will be of interest to our clients.

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View updates to your client statement

Your financial well-being, peace of mind and progress towards your goals are always top of mind. 

Register for online account access

View all your accounts at your convenience, anytime and on any device. We'll walk you through the steps:

  1. Verify your identity

  2. Create your online profile

  3. Accept our user agreement

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Login to Online Access

Understanding the impact of COVID-19 on market activity

More COVID-19 Videos

Latest COVID-19 News and Updates

Infographic: EI or CERB?

This flowchart explains which benefits you may be eligible for, and the process to apply for Employment Insurance vs. Canada Emergency Response Benefit.

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Mortgage Support

If you have been financially impacted by COVID-19 and have questions about your mortgage during this time, see our support measures in place.

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Banking Support

If you have been financially impacted by COVID-19 and have questions during this time, see our Solutions Banking support measures in place.

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Have questions?

Contact your IG Consultant, who is always ready to help.