Client support for COVID-19

How IG Wealth Management Consultants
and Employees are working remotely

To help prevent the spread of COVID-19, we have temporarily closed our offices across Canada.

We’re taking this precautionary measure out of care and concern for our clients, community and staff. This does not mean we are closed for business - in fact, we are very much open and here for you.

To our clients, we ask that you please continue to reach out to your IG Consultant with any questions and support needed on your IG Living Plan. You can also reach out through the options available to you on our contact us page. With the office closures, physical mail will not be processed in a timely manner, trade instructions may not be acted upon promptly, and please avoid sending instructions, cheques or other physical mail until we resume normal business operations. We remain committed to our clients and their families and to building the financial confidence of Canadians across the country.

We're here for you and your family — a message from our CEO

As the world is coming to terms with the impact of COVID-19, our hearts go out to those directly impacted. For many, it has also helped remind us of what's most important in our lives - like family and friends.

COVID-19 Client Resources

Small Business Owner support

COVID-19 has changed the way that we live, the way that we work, and the way that we consume goods and services from small businesses. To help guide you through this turbulent time, this page contains links to webinars and resources to support you as a business owner.

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Infographic: COVID-19 Economic Relief and How to Apply (PDF)

This infographic provides a complete summary of the Federal Government’s Tax Relief and Economic Measures for Individuals and Businesses. It includes a variety of links to more information and how to apply.

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Special Report: COVID-19 Government Support for Businesses and their Employees (PDF)

With the constantly evolving COVID-19 situation, business owners should familiarize themselves with the recent announcements and financial support outlined by the Federal Government.

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View updates to your client statement

Your financial well-being, peace of mind and progress towards your goals are always top of mind.

COVID-19: Homeowner Assistance Program

Note: Important Information

If you have requested and received a deferral of any payment(s) on your IG mortgage due to COVID-19, IG Wealth Management will automatically extend that deferral to all mortgage payments due until June 30, 2020, inclusive. IG Wealth Management is processing this change automatically on behalf of all clients who have obtained such a deferral.

If, for whatever reason, you do not wish to proceed with the deferral of your mortgage payments until June 30, 2020, simply email the Homeowner Assistance Team at covid19@investorsgroup.com by May 15, 2020, using the subject line: IG Wealth Management Homeowner Assistance Program - Automatic extension of deferrals.

If you have not obtained the deferral of any payment(s) on your IG mortgage but wish to do so, you may request to defer the equivalent of 1, 2 or 3 months of mortgage payment by using our online Payment Deferral Request form.

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Understanding the impact of COVID-19 on market activity

Latest COVID-19 News and Updates

Infographic: EI or CERB?

This flowchart explains which benefits you may be eligible for, and the process to apply for Employment Insurance vs. Canada Emergency Response Benefit.

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