Client Support

About your client statement

Cover Page

  1. Statement Dates

    The current values reported by your statement are at the final date of the three month period.
    Statement Dates
  2. At Your Service

    If you have any questions or concerns, here is the name and contact information of your personal Investors Group Consultant.
    At Your Service
  3. Your Asset Mix

    shows how your portfolio is allocated among three asset classes: Money Market, Fixed Income and Equity. Balanced funds and asset allocation funds will be split between the fixed income and equity categories. The asset mix for these funds may change each quarter as a result of fund activity.
    Your Asset Mix
  4. Your Activity Summary

    shows the total amounts that have been invested or redeemed from your portfolio for the quarter and for the year.

    Change in Value shows the impact of capital markets on your investments.

    Your Activity Summary
  5. Current Value

    is the market value of your portfolio at the close of the reporting period.
    Current Value
  6. Your Portfolio at a Glance

    summarizes the value of the registered and non-registered investments reported in this statement at the end of the reporting period.
    Your Portfolio at a Glance
  7. Investors Group News

    This space is used to provide you with timely tips and information to help you manage your day to day finances.
    Investors Group News
Cover Page

Registered Investments and Non-Registered Investments in your Portfolio are reported separately.

Registered Investments

Each registered investment plan (such as RSPs, TFSAs, RRIFs, LIFs, LRIFs, or RESPs) in your portfolio is also reported separately.

  1. Plan Summary

    provides a summary of the investments held within the Plan type, their weightings, book cost and current value.

    Book Cost means the total amount paid to purchase an investment, including any transaction charges related to the purchase, adjusted for reinvested distributions, returns of capital and corporate reorganizations.

    Current Value is the market value of the investments in this plan at the close of the reporting period.

    % of Holdings is the percentage that each individual holding represents as part of your plan.

    Plan Summary
  2. A list of your holdings

    If your holdings include investments that may be subject to a deferred sales charge (DSC) upon redemption, they will be marked with an asterisk in the Summary.

    A deferred sales charge (DSC) is also known as a back-end load charge. Redemptions from this type of account are subject to a charge if the redemption occurs before a prescribed time period (usually 7 years). The amount of the charge is a percent of the fund's value that decreases each year.

    A list of your holdings
  3. Summary Information

    You can see at a glance plan contributions (RSP, TFSA, RESP), withdrawals (TFSA), payments (RIF, LRIF) throughout the year.
    Summary Information
  4. Beneficiary Information

    Names of beneficiaries that you have identified. Be sure to review and update as required.
    Beneficiary Information
  5. Plan Detail

    Transaction details for each individual holding during the three-month period are reported.
    Plan Detail
  6. Average Cost per Unit

    is reported for mutual fund holdings.
    Average Cost per Unit
  7. Book Cost

    means the total amount paid to purchase an investment, including any transaction charges related to the purchase, adjusted for reinvested distributions, returns of capital and corporate reorganizations.
    Book Cost
Registered Investments

Non-Registered Investments

  1. Plan Summary

    provides a summary of the investments held within the Plan type, their weightings, book cost and current value.

    Book Cost means the total amount paid to purchase an investment, including any transaction charges related to the purchase, adjusted for reinvested distributions, returns of capital and corporate reorganizations.

    Current Value is the market value of the investments in this plan at the close of the reporting period.

    % of Holdings is the percentage that each individual holding represents as part of your plan.

    Plan Summary
  2. Summary Information

    For Non-Registered Investments, your statement will show total income earned for the quarter and the year.
    Summary Information
  3. Plan Detail

    Transaction details for each individual holding during the three-month period are reported.
    Plan Detail
  4. Average Cost per Unit

    is reported for mutual fund holdings.
    Average Cost per Unit
  5. Book Cost

    means the total amount paid to purchase an investment, including any transaction charges related to the purchase, adjusted for reinvested distributions, returns of capital and corporate reorganizations.
    Book Cost
Non-Registered Investments

Your Performance Summary

  1. Period Dates

    Your rate of return will be calculated for the year-to-date, as well as the last 1, 3 and 5 years, if you were invested at the starting date for each period.
    Period Dates
  2. Rate of Return

    What you need to know:

    • Uses a dollar-weighted formula, standard for the Canadian investment industry.
    • Takes into consideration any amounts that are withdrawn or contributed to your plans/accounts, and when they occur.
    • It may be different than the fund or investment's rate of return.
    • A rate of return will not be calculated for plans/accounts which consist entirely of interest-bearing GICs.
    • There are rare occasions where we are unable to calculate the rate of return. Should this occur, please contact your Investors Group Consultant for assistance.
    Rate of Return
  3. Statement Since

    For all accounts open prior to January 1, 2009, the rate of return will be calculated starting at January 1, 2009, onward. The rate of return on accounts opened after January 1, 2009 will be calculated starting from their inception date.
    Statement Since
  4. Amount Invested/Redeemed

    Amount Invested may include new contributions, transfers in and grants (RESPs).

    Amount Redeemed may include withdrawals, and transfers out.

    Amount Invested/Redeemed
  5. For Your Information

    At the close of your statement is timely and useful information for you to know as an Investors Group client.
    For Your Information
Your Performance Summary

YOUR YEAR-END STATEMENT:

The final statement for each calendar year contains additional information including:

  • A summary of capital gains or losses (if applicable).
  • "Know Your Client" information we have on record that summarizes the type of investor you are. For example, your time horizon, risk tolerance and level of knowledge about investing. Please advise your Consultant if this information is missing or appears incorrect.
  • A summary of advisory fees for clients who hold series U funds.

Fee Summary

Your Fee Summary provides a breakdown of the money received by Investors Group to provide services to you over a 12 month period. It is included with the statement issued to you for the period ending on June 30.

There are other fees and charges which may apply to your account that are not shown on this report. They include (but are not limited to):

  • Fees associated with buying or selling Guaranteed Investment Certificates (GICs) or Term Certain Annuities (TCAs).
  • Fees which may be paid by funds that you are invested in.
  • Certain other fees that are reported and mailed separately, (i.e. short-term transfer fees, short-term trading fees, and liquidity fees.)

See "About Fees" for more detailed information on the fees which may be applicable to your account.

  1. Time Period

    The Fee Summary is for the 12 months ending on June 30.

    Time Period
  2. Direct Fees

    Administration fees and transaction fees are paid directly by you. Administration fees are for general administration of your account. Transaction fees are charged for specific transactions that you initiate.

    Direct Fees
  3. Taxes

    Taxes may apply to some direct fees and will be added to the total amount of fees paid.

    Taxes
  4. Indirect Fees

    These are payments Investors Group receives from the funds you own.

    Indirect Fees
  5. Dealer fee

    If you own Investors Group mutual funds, a dealer fee is paid by those funds to Investors Group for services and advice we provide to you.

    Dealer fee
  6. Total Fees

    Represents the total amount of direct and indirect fees that are paid to Investors Group for servicing your account in the past 12 months.

    Total Fees
Fee Summary

Realized Capital Gains Summary

  1. Realized Capital Gains or Losses

    The final statement for each calendar year contains a summary of capital gains or losses (if applicable).

    Realized Capital Gains or Losses
Realized Capital Gains Summary

Know Your Client

  1. Know Your Client

    The final statement for each calendar year contains "Know Your Client" information we have on record that summarizes the type of investor you are. For example, your time horizon, risk tolerance and level of knowledge about investing. Please advise your Consultant if this information is missing or appears incorrect.

    Know Your Client
Know Your Client

T5008 – Statement of Securities Transactions (Canada Revenue Agency)

If there have been any transactions of individual securities in your non-registered investment account(s), a T5008 form will be included on the last page of the statement. This information is required for tax filing purposes.